Dawn is tiny, but action and energy packed! I am so pleased with all she does; she always asks if she missed anything as she strives to please! She is so respectful of my art which is I so appreciate, being very careful and protective of my treasures. After Hurricane Helene, when all was distressing she offered to come and clean bringing water, leaving me some to drink which was a great gift. She is honest, and leaves her drama home. I feel lucky after trying several cleaning services to have found Mountain Naturals Cleaning.